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Guides

Small business marketing

Practical email tactics for shops, studios and service businesses.

About these guides

Small businesses rarely have a marketing team, so email has to fit around everything else. These guides focus on what gives the most return for the time you put in: a simple sending plan, a handful of automated emails that work in the background, and campaigns that bring customers back without discounting everything.

If you run a service business, studio or local shop, start with email marketing for small business for a starter plan you can follow in a few hours. Selling online? E-commerce email marketing covers the flows that matter most for shops, such as welcome, abandoned cart and post-purchase emails, and the numbers worth tracking.